Planning a stay at one of the Seongsan-area properties with “cloud” in the name can be confusing: reviews and booking listings refer interchangeably to The Cloud Healing Hotel and The Cloud Pool & Spa. Verified across multiple travel platforms, these names point to the same address — 269-37 Hando-ro, Seongsan-eup — but the review sample is small, and structured wellness programming is far from guaranteed. This article compares the available evidence for both brand names, lays out what packages exist, and contrasts the property with alternatives that publish clearer healing inclusions.
Last checked: 2026-09-27
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Property Names: The Cloud Healing Hotel / The Cloud Pool & Spa · Location (Seogwipo): 269-37 Hando-ro, Seongsan-eup, Jeju Island · Star Rating: 4-star (The Cloud Pool & Spa) · Review Score: 4.9/5 from 26 reviews · Check-in Time: 03:00 PM · Iconic Amenity: In-room double hot tub and floor heating
How we researched this
Last checked: May 2025.
Sources reviewed: official property/operator booking portals (Agoda, Vincent Vacations, TravelYalla), neutral review platforms (TripAdvisor, Trip.com), Korea Tourism Organization official listings, and the property’s own package descriptions on third-party sites.
We did not conduct an on-site inspection, interview hotel staff, or verify pricing against direct-booking rates. All data is as of the current month; review data primarily from 2024.
Snapshot: What we know about The Cloud properties
- The property is currently listed as The Cloud Pool & Spa and was formerly known as The Cloud Healing Hotel (TripAdvisor).
- Address: 269-37 Hando-ro, Seongsan-eup, Seogwipo, Jeju Island, South Korea. The property lists 30 rooms (TripAdvisor).
- Overall rating 4.0/5 from 7 reviews, with location scored 3.0, service 4.0, and sleep quality 4.0 (TripAdvisor).
- Chuidasun Resort Jeju advertises a single-bedroom rate of KRW 118,000 and separate meditation programs at KRW 30,000 each (Korea Tourism Organization).
| Attribute | Details |
|---|---|
| Property Names | The Cloud Healing Hotel / The Cloud Pool & Spa |
| Location (Seogwipo) | 269-37 Hando-ro, Seongsan-eup, Jeju Island |
| Star Rating | 4-star (The Cloud Pool & Spa on Agoda) |
| Review Score | 4.9/5 from 26 reviews (Trip.com) / 4.0/5 from 7 reviews (TripAdvisor) |
| Check-in Time | 03:00 PM |
| Minimum Age Requirement | 21 years |
| Iconic Amenity | In-room double hot tub and floor heating |
| Room Count | 30 rooms (TripAdvisor) |
How does The Cloud Healing Hotel compare to The Cloud Pool & Spa?
The top organic search results show two strongly related names. Here is a direct comparison based on verified data from booking and review sites.
| Property Listing Name | Star Rating | Platform Presence | Location (Seongsan) | Signature Amenities |
|---|---|---|---|---|
| The Cloud Healing Hotel | Not explicitly rated as standalone | Vincent Vacations, TravelYalla | 269-37 Hando-ro | Double hot tub, floor heating (same building) |
| The Cloud Pool & Spa | 4-star (Agoda) | Agoda, TripAdvisor, Trip.com | Same address | Pool/spa access, double hot tub, heated toilet bowls |
The bottom line: All available evidence indicates these are the same property with a name shift. The “Cloud Healing Hotel” label appears on older reviews and package listings, while current OTAs (Agoda, Trip.com) use “The Cloud Pool & Spa.” Booking through either name yields the same location, room amenities, and check-in procedures.
The small number of reviews (7 on TripAdvisor, 26 on Trip.com) means the high score is unstable. A May 2019 review noted the rooms “appeared tired” despite praising the views. Travelers should consult multiple platforms before deciding.
What is the Cloud Healing Hotel in Jeju?
The property now listed as The Cloud Pool & Spa was originally marketed as The Cloud Healing Hotel. It sits in Seongsan-eup, within walking distance of Seongsan Sunrise Peak, Jeju’s iconic volcanic crater. The hotel offers 30 rooms, each featuring a double hot tub, heated flooring, and heated toilet bowls — amenities that appear consistently across reviews.
What facilities does The Cloud Healing Hotel offer?
Beyond the in-room hot tub, the building includes a pool and spa area (per the current name). However, the Korea Tourism Organization listing does not describe any structured wellness programming—no meditation classes, yoga sessions, or multi-night healing packages—unlike some competitors in the area.
Who is the hotel best suited for?
The minimum check-in age of 21 and focus on adult-oriented amenities (double hot tub, quiet rooms) suggest a couples or solo adult audience. Families with young children may find the atmosphere less accommodating. The pattern from existing reviews points toward a quiet, relaxing stay rather than an active wellness retreat.
| Address | 269-37 Hando-ro, Seongsan-eup, Seogwipo, Jeju Island |
| Room Count | 30 |
| Star Rating | 4-star (The Cloud Pool & Spa) |
| Check-in / Check-out | 15:00 / 11:00 |
| Signature Amenities | Double hot tub, floor heating, heated toilet, pool/spa |
Cloud healing hotel jeju reviews
Review volume is low across major platforms. Trip.com lists an aggregated rating of 4.9/5 from 26 reviews, while TripAdvisor shows 4.0/5 from 7 reviews. The distribution on TripAdvisor is: 3 excellent, 3 very good, 0 average, 0 poor, 1 terrible. One reviewer in May 2019 praised the ocean views but criticized the room condition as “tired.”
What do guests praise about their stay at The Cloud Hotel?
Positive reviews highlight the quiet atmosphere, the spacious in-room hot tub, and the proximity to Seongsan Sunrise Peak. Two reviewers on TripAdvisor mentioned the heated floors as a welcome feature during cooler months.
What is the overall rating of the property?
The weighted average from the two largest platforms stands between 4.0 and 4.9 out of 5, but with a combined total of roughly 33 reviews. The small sample makes the rating unreliable for statistical generalization.
Cloud healing hotel jeju packages
Packages for the property appear sporadically on third-party booking sites. Vincent Vacations and TravelYalla list “The Cloud Healing Hotel” with varying inclusions. TripAdvisor displays a standard-room price range of approximately US$133–466 per night (taxes excluded, date-dependent). However, no current package menu from the hotel itself was identified.
What package options are available?
On sites like Vincent Vacations, packages are typically room-only or room-with-breakfast. There is no verified evidence of a structured healing package (meditation, spa treatments, meals) sold under the Cloud name. The property’s listing on the Korea Tourism Organization website does not list any wellness package.
Where can you book packages from?
Available on Agoda, Vincent Vacations, TravelYalla, and Trip.com. Check-in time is 03:00 PM, and minimum age is 21. Note that pricing shown in US dollars may not be inclusive of all taxes and resort fees.
If your intent is a genuine wellness retreat with guided meditation, yoga, and meals, the property’s offering is unclear from available sources. Consider alternatives like Chuidasun Resort Jeju, which publishes inclusive rates and separate meditation programs.
Alternatives: verified wellness inclusions in Jeju
Two nearby properties provide explicit healing programs and published pricing, making them useful benchmarks against the Cloud property’s accommodation-only offering.
Chuidasun Resort Jeju
Located in the same Seongsan area, Chuidasun advertises lodging from KRW 118,000 per single bedroom, with breakfast, meditation, yoga programs, and tearoom access included for lodgers (Korea Tourism Organization). Separate meditation programs cost KRW 30,000 each. The official listing states it is open year-round and requires reservations.
WE Hotel Jeju
WE Hotel offers a higher-service wellness experience with packages that include breakfast for two or a healthy dinner, late checkout, a wellness program, and volcanic-bedrock-water sauna access (WE Hotel Jeju). Their “Slow Matcha” seasonal package includes matcha cake and drinks. The wellness center is open 08:00–21:00 and can be contacted directly.
| Feature | The Cloud Pool & Spa | Chuidasun Resort Jeju | WE Hotel Jeju |
|---|---|---|---|
| Published rate | US$133–466 (standard room) | KRW 118,000 (single) | Not verified from official package |
| Included wellness | Not verified | Breakfast, meditation, yoga, tearoom | Breakfast/dinner, wellness program, sauna |
| Several review count | 7–26 reviews | Not available | Not available |
| Best for | Quiet accommodation, hot tub | Mindfulness retreat on a budget | Comprehensive wellness package |
Why this matters: If “healing” in the hotel name suggests a full wellness program, the Cloud property may not deliver that. Chuidasun and WE Hotel clearly state what is included, reducing uncertainty.
Our pick for wellness travelers on Jeju
For travelers who want a confirmed wellness experience, Chuidasun Resort Jeju provides transparent pricing and guaranteed meditation/yoga inclusion. Its Seongsan location keeps you close to Sunrise Peak, and the published KRW rates allow easy budgeting. For a higher-end comprehensive stay, WE Hotel Jeju’s structured packages with meals, sauna, and wellness sessions offer more depth.
If the in-room double hot tub and floor heating are your priority, The Cloud Pool & Spa may still satisfy — but book with the understanding that the “healing” label is not backed by a verified program.
Planning your Jeju wellness trip
Jeju Island experiences distinct seasons. The peak travel months (March–May, September–November) offer mild weather ideal for visiting Seongsan Sunrise Peak. Time zone is KST (UTC+9). Currency is the South Korean Won (KRW). Most properties in Seongsan-eup are within a 10–15 minute walk of the peak’s trailhead; check current opening hours (typically 07:00–20:00). International travelers should confirm visa requirements before booking.
Half-day itinerary: Seongsan Sunrise Peak + stay
This sample works well for a couple arriving before 15:00 check-in.
- 14:30 Arrive at The Cloud Pool & Spa / Chuidasun Resort, drop bags.
- 15:30 Walk to Seongsan Sunrise Peak (about 15 minutes). Hike the crater trail (45–60 minutes).
- 17:00 Return to the hotel, enjoy the room’s double hot tub or the property’s pool/spa.
- 19:00 Dinner at a local haenyeo (sea women) restaurant near the Seongsan port.
- 21:00 Evening meditation session (if staying at Chuidasun) or quiet relaxation.
The trade-off: The Cloud property offers no evening wellness activity, while Chuidasun includes free meditation for lodgers.
“FORMERLY KNOWN AS The Cloud Healing Hotel”
– Tripadvisor property listing, travel-review platform listing
gofarther.blog, opentravelguide.com, expedia.com.hk, tripadvisor.com, insighttimer.com, visitjeju.net, mk.co.kr
Frequently asked questions
What is the official check-in time at The Cloud properties in Jeju?
Is there a minimum age requirement?
What star rating is assigned to The Cloud Pool & Spa?
What is the signature room amenity highlighted in reviews?
How many reviews does the property have on Trip.com?
Is the property near Seongsan Sunrise Peak?
Sources cited
- TripAdvisor – The Cloud Pool & Spa listing
- TripAdvisor – User review (May 2019)
- Korea Tourism Organization – Chuidasun Resort listing
- WE Hotel Jeju – Official website (packages)
- WE Hotel Jeju – Wellness center details
- Korea Tourism Organization – WE Hotel spa itinerary example