Sheraton Johor Bahru opened in October 2025 as Marriott’s first Sheraton in the city, offering 345 rooms and a location steps from the Causeway. This review breaks down what the five‑star rating actually means for your stay, drawing from official property data, guest reviews on multiple platforms, and third‑party reporting. Whether you’re a Marriott Bonvoy member or a first‑time visitor to Johor Bahru, the facts below will help you decide if this hotel fits your plans.
Last checked: 2026-09-18
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Star Rating: 5 stars (Marriott official) · Room Count: 345 · Check-in Floor: Level 5 · Pool & Gym: On Level 6
How we researched this
Last checked: 2026-09-18.
Sources reviewed: official property website (Marriott), TripAdvisor, Trip.com, The Edge Malaysia, The Shutterwhale.
No on‑site visit or staff interview was conducted; prices were not independently verified.
Sheraton Johor Bahru at a glance
- Opened 1 October 2025 – Marriott’s first Sheraton in Johor Bahru (The Edge Malaysia)
- 345 guest rooms at 05‑01A, Menara SKS, Jalan Storey, Bukit Senyum, Johor Bahru (Marriott)
- 4 on‑site restaurants, outdoor pool, fitness centre, children’s pool, sauna, steam rooms (The Edge Malaysia)
- Check‑in 3 pm, check‑out 12 pm; Club Lounge complimentary for Platinum+ members (Marriott)
| Attribute | Value |
|---|---|
| Official star rating | 5 stars (Marriott) |
| Number of rooms | 345 |
| Check‑in floor | Level 5 |
| Pool & gym level | Level 6 |
| Address | 05‑01A, Menara SKS, Jalan Storey, 80300 Johor Bahru |
| Check‑in / check‑out | 3 pm / 12 pm |
| On‑site restaurants | 4 (Daily Social, &More by Sheraton, Soo Noodles, Unspoken Bar) |
| Club Lounge | Yes – free for Platinum+ members |
| Event space | 2,295 sq m across 8 venues; ballroom for 1,400 |
| TripAdvisor rating | 4.1 / 5 (82 reviews) |
| Trip.com rating | 9.4 / 10 (632 reviews) |
Is Sheraton, JB a 5 star hotel?
The Sheraton Johor Bahru is officially rated five stars. Marriott’s property page lists it as a five‑star modern landmark, a classification echoed by booking platforms such as Agoda and Trivago. The rating reflects the hotel’s full‑service amenities: a 24‑hour front desk, concierge, multiple restaurants, a club lounge, a fitness centre, and an outdoor pool.
What does a 5‑star rating mean?
In Malaysia, hotel star ratings are assigned by the Ministry of Tourism, Arts and Culture (MOTAC) or by independent assessors. A five‑star property must meet criteria including room size, in‑room technology, 24‑hour room service, and a range of leisure facilities. The Sheraton JB ticks those boxes: rooms start at 32 sq m, all include a 55‑inch TV and USB ports, and the hotel offers a sauna and steam rooms in addition to the pool and gym (Marriott).
How does Sheraton JB compare to other 5‑star hotels in Johor Bahru?
Johor Bahru has several five‑star hotels, including the DoubleTree by Hilton and the Renaissance Johor Bahru. The Sheraton is newer (opened late 2025) and distinguishes itself by being directly connected to a shopping mall (Menara SKS). Its guest‑review scores are strong: Trip.com rates it 9.4/10 with a 9.7 for cleanliness (Trip.com). On TripAdvisor it ranks #14 out of 139 hotels in Johor Bahru (TripAdvisor).
Why this matters: The five‑star rating is backed by official documentation and guest data. The hotel delivers the expected amenities, and its newness gives it an edge in room condition and technology.
Is Sheraton owned by Marriott or Hilton?
Sheraton is a brand of Marriott International. Marriott acquired the Sheraton brand as part of its merger with Starwood Hotels & Resorts in 2016. The Sheraton Johor Bahru is operated under a franchise agreement with SKS Group, which developed the property (The Edge Malaysia).
Ownership structure of the Sheraton brand
Today, Sheraton is one of 30 brands in Marriott’s portfolio. It sits alongside the Marriott, JW Marriott, and Westin brands. Hilton does not own any Sheraton properties. The Sheraton JB’s reservation system, loyalty programme (Marriott Bonvoy), and operational standards are all managed by Marriott.
Does Marriott operate Sheraton JB specifically?
Marriott International licenses the name and sets brand standards, but day‑to‑day operations at the Johor Bahru property are handled by the owner (SKS Group) and a management company. This is standard for franchise‑model hotels. Guests earn and redeem Marriott Bonvoy points regardless.
The bottom line: If you are a Marriott Bonvoy member, you can earn points here. The hotel follows Marriott’s policies, including the Club Lounge benefit for elite members.
Does Sheraton JB offer a shuttle bus service?
As of the latest research, the Sheraton Johor Bahru does not advertise a shuttle bus service on its official website or in any guest review. The nearest public transport options are taxis and ride‑hailing apps (Grab, MyCar). The hotel’s location – 05‑01A, Menara SKS, Jalan Storey – is about 29 km from Johor Bahru city centre but less than 500 m from the Causeway checkpoint into Singapore.
Transportation options from the hotel
Guests typically use ride‑hailing to reach the CIQ complex (Customs, Immigration, and Quarantine) for bus or train crossings into Singapore. The hotel is also within walking distance of the JB Sentral railway station (about 1 km). Some reviewers mentioned that the mall (Menara SKS) has a taxi stand, but no hotel‑operated shuttle was confirmed (TripAdvisor).
How to get to Johor Bahru city centre and the Causeway
To reach the city centre (e.g., City Square Mall, JB Sentral), a Grab ride costs approximately MYR 8–12. For the Causeway crossing, ride‑hailing to the CIQ building costs about MYR 5–8. Buses (Causeway Link) also run from JB Sentral to Singapore’s Queen Street Terminal.
The catch: No hotel shuttle means you will rely on third‑party transport. However, the proximity to the Causeway makes this a minor inconvenience for most transit travellers.
How much does a buffet dinner at Sheraton Johor Bahru cost?
The hotel has not publicly listed buffet dinner prices on its official website or on dining platforms such as OpenTable. The four on‑site dining venues – Daily Social (international buffet), &More by Sheraton (all‑day dining), Soo Noodles (noodle bar), and Unspoken Bar (cocktails and small plates) – almost certainly offer a buffet option at Daily Social, but neither the menu nor the price is published online.
Dining options at Sheraton JB
According to Marriott’s overview, Daily Social serves breakfast, lunch, and dinner, likely with a buffet format. &More by Sheraton is a grab‑and‑go concept, and Soo Noodles focuses on Malaysian noodle dishes. Unspoken Bar opens in the evening (Marriott). The Edge Malaysia confirmed all four concepts at the time of opening (The Edge Malaysia).
Typical buffet prices in Johor Bahru
For context, five‑star hotel buffets in Johor Bahru (e.g., at the Renaissance, DoubleTree) range from MYR 88 to MYR 138 per adult. Given the Sheraton’s brand positioning, a similar price band is likely, but we cannot confirm an exact figure.
What to watch: Because the hotel is very new, menus and prices are not yet widely published. Your best bet is to call the hotel directly or visit the Marriott booking page for dining packages.
Pros and cons of staying at Sheraton Johor Bahru
What guests appreciate
- New property – rooms are modern and well‑equipped (Trip.com reviews mention good shower pressure, nice décor).
- Direct mall access – many guests liked being connected to Menara SKS for shopping and dining.
- Club Lounge praised – TripAdvisor reviewers noted the lounge as a highlight, especially for Marriott Bonvoy members.
- Quiet location – despite proximity to the Causeway, the hotel is set back from main roads.
What to consider
- No shuttle bus – relying on Grab/taxis may be an inconvenience for some.
- Mixed early reviews – a few TripAdvisor guests mentioned slow check‑in or in‑room maintenance issues (noise, temperature control).
- Dinner prices unpublished – makes advance budgeting harder.
- Distance from city centre – 29 km, so sightseeing in central JB requires a ride.
Who is this hotel best for?
Families
The hotel features a dedicated children’s pool in addition to the outdoor main pool. Multiple sources mention family‑sized rooms and suites (some with bunk beds). The connected mall offers kid‑friendly restaurants and a supermarket for snacks. Trip.com reviews highlight the children’s pool as a standout amenity (Trip.com).
Transit travellers (near Singapore checkpoint)
Its location within walking distance of the Causeway makes it a practical overnight stop for guests crossing into Singapore. The hotel is less than 1 km from JB Sentral, where trains and buses connect to Singapore. This convenience is repeatedly cited in TripAdvisor reviews as a reason to book (TripAdvisor).
Pricing band
As a five‑star property from a global brand, the Sheraton Johor Bahru falls in the luxury pricing tier for Johor Bahru. Room rates are not published here because they fluctuate, but you can expect to pay a premium above mid‑scale JB hotels. For the most accurate rates, check the Marriott website or a recognised booking platform. The hotel does not appear on low‑cost budget aggregators, consistent with its brand positioning.
Location and how to get there
The Sheraton Johor Bahru is located at 05‑01A, Menara SKS, Jalan Storey, Bukit Senyum, 80300 Johor Bahru, Malaysia. It is approximately 29 km from the Johor Bahru city centre (Dataran Bandaraya area) and less than 1 km from the Johor–Singapore Causeway. The hotel is part of a mixed‑use development that includes a shopping mall.
From Senai International Airport (JHB)
Distance: 30 km. Taxi or Grab costs about MYR 45–60 and takes 35–45 minutes. No direct bus service runs to the hotel; you would take a bus to JB Sentral (RM 8–10) and then walk or take a short taxi.
From Singapore (via Causeway or Woodlands Checkpoint)
You can cross the Causeway by bus (Causeway Link CW1–CW2, S$2–S$4) or by train from Woodlands Train Checkpoint to JB Sentral (S$5). From JB Sentral, the hotel is a 10‑minute walk or a 2‑minute taxi ride.
Travel tip: If you are driving, the hotel offers parking at Menara SKS. The car park entrance is on Jalan Storey. Rates are not published; expect MYR 5–8 per entry.
Our recommendation
For first‑time visitors to Johor Bahru, travellers who prioritise location near the Causeway, or guests seeking a modern five‑star experience, the Sheraton Johor Bahru is a solid choice. Its newness, Marriott Bonvoy integration, and well‑reviewed Club Lounge make it especially attractive for loyalty‑program members. If you need a reliable overnight stay before crossing into Singapore, this hotel delivers on the basics with few surprises.
Book directly via Marriott for the best rate guarantee and to earn points.
“Sheraton Hotels & Resorts has opened its first property in Johor Bahru, a 345-room hotel called Sheraton Johor Bahru.”
– The Edge Malaysia, business news outlet
“The hotel offers 2,295 sq m of event space across eight venues, including a ballroom with capacity for 1,400 guests.”
– The Edge Malaysia, business news outlet
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