The BCC Hotel & Residence in Batam’s Lubuk Baja district offers a modern upscale option for travelers balancing affordability and comfort. With average nightly rates around $45 on Agoda, this 4-star property combines hotel rooms and serviced residences, making it a flexible choice for both business and leisure stays. Here, we break down verified details on pricing, amenities, and guest experiences to help you decide if it’s the right fit.
Last checked: 2026-08-17
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Address: Jalan Bunga Mawar, Baloi Kusuma, Batam Island · Phone: 0778-421-666 · Check-in / Check-out: 2:00 PM / 12:00 PM · Amenities: Outdoor swimming pool · Average room rate: $45 per night (Agoda) · Star rating: 4-star
Our Research Approach
Last updated: April 2025.
Sources reviewed: official property website content (via thebcchotels.com references), online travel agencies (Expedia, Kayak, Agoda), guest review aggregators (Tripadvisor), independent blog review, and social media (Instagram).
We did not conduct an on‑site visit or staff interview; breakfast inclusion policy could not be independently verified beyond listing details.
The BCC Hotel & Residence at a Glance
| Feature | Details |
|---|---|
| Address | Jalan Bunga Mawar, Baloi Kusuma, Batam Island (Expedia) |
| Check‑in / Check‑out | 2:00 PM / 12:00 PM (check‑in per Expedia; check‑out per property listing) |
| Average room rate | $45 per night (Agoda) |
| Star rating | 4‑star (Agoda) |
Is Breakfast Included at the BCC Hotel Batam?
The BCC Hotel & Residence does not explicitly list breakfast inclusion in its base room rates on major booking platforms. On Expedia, a buffet breakfast is offered at an additional cost of around IDR 100,000 for adults and IDR 50,000 for children. Reviewers on Tripadvisor Singapore frequently describe the breakfast as “lousy” and note limited Western choices and unappealing porridge. If breakfast is important to you, it’s wise to confirm inclusion directly with the hotel when booking.
What is typically included in the base rate?
Standard room rates cover accommodation, use of the outdoor swimming pool, and basic amenities. Breakfast is not guaranteed unless specifically marked in your booking package.
Are there dining options on-site?
The property has an on-site restaurant, but guest reviews on Tripadvisor Indonesia indicate that food quality is a common point of dissatisfaction, with many choosing to eat at nearby food courts instead.
What Room Types Does the BCC Hotel Batam Offer?
The BCC Hotel & Residence is described as a modern upscale hotel and serviced residence, implying a mix of standard hotel rooms and apartment‑style units. While specific category names are not listed on major OTAs, the property’s own website (via thebcchotels.com) typically features Deluxe Rooms, Premier Suites, and Residence units. A 2016 independent blog review on The AugBunnies praised the Premier Suite as one of the best 4‑star options in the Nagoya area, noting spacious layout and comfortable furnishings.
Room categories based on property description
Standard hotel rooms are likely in the main building, while residence units offer kitchenettes and separate living areas – suitable for longer stays or families.
Serviced residence options
These are marketed for guests who want more space and home‑like amenities, though review data does not separately break down service standards for residence wing.
Where Is the BCC Hotel and Residence Located in Batam?
The hotel sits at Jalan Bunga Mawar, Baloi Kusuma, Batam Island, in the Lubuk Baja commercial district. This area is close to shopping centres and food courts, but the main city centre (Nagoya) requires a short taxi ride. Several Tripadvisor reviewers note that taxis in Batam are not metered, so fares can add up; bargaining is common. The location is generally praised for convenience to local amenities.
Exact address and neighbourhood
Jl. Bunga Mawar, Baloi Kusuma, Batam Island, 29432, Indonesia (Expedia). The area is a mixed residential‑commercial zone with easy access to shops and eateries.
Proximity to key landmarks
About 10‑15 minutes by taxi to Nagoya Hill Shopping Mall and the Harbour Bay ferry terminal. Batam’s waterfront attractions are reachable within 20‑30 minutes.
Pros and Cons of The BCC Hotel & Residence Batam
Pros
- Affordable 4‑star pricing – average $45/night (Agoda)
- Mix of standard rooms and serviced residences for different needs
- Outdoor swimming pool on site (Expedia)
- Convenient location near shopping and food courts
Cons
- Frequent complaints about cleanliness (stained towels, bedsheets) on Tripadvisor Indonesia
- Breakfast quality widely criticised – “porridge is not nice” per a Singapore‑based reviewer (Tripadvisor)
- Non‑metered taxis can make local transport expensive
- Mixed housekeeping consistency – some guests report poor service
Best for Different Traveler Types
- Business travelers – Location in a commercial district, reliable Wi‑Fi (mentioned in reviews), and early check‑in possible.
- Couples – Spacious rooms and a quiet neighbourhood; book a Premier Suite for extra comfort.
- Families – Residence units with kitchenettes work well; pool is a plus for children.
- Budget‑conscious travelers – Low nightly rate, free cancellation options on select OTAs, and affordable dining nearby.
Pricing and Value
Based on Kayak data, nightly rates range from $37 to $61. Thursdays are the cheapest (average S$38), while Fridays are most expensive (average S$61). This makes the BCC Hotel one of the more affordable 4‑star options in central Batam. Book mid‑week for the best deals.
How to Get to The BCC Hotel & Residence Batam
From Batam’s main ferry terminals (Harbour Bay or Batam Centre), the hotel is about a 20‑minute taxi ride. Expect to pay around IDR 50,000–80,000 depending on bargaining. The address is Jl. Bunga Mawar, Baloi Kusuma – easily found on Google Maps. The neighborhood is walkable for food courts and shops, but a car is recommended for trips to Nagoya Mall or the beach.
Which Hotel Is the Best in Batam?
Frequent travellers to Batam often debate between The BCC Hotel & Residence and the Batam Marriott Harbour Bay. The Marriott is a premium property with higher rates (around $100‑150/night) and full‑service amenities, while the BCC offers a budget‑friendly alternative at $45/night. If you prioritise location near the ferry terminal and a consistent luxury experience, the Marriott may be worth the extra cost. For travelers who want a solid 4‑star experience without breaking the bank – especially those staying several nights – the BCC delivers good value.
The BCC Hotel & Residence vs. Batam Marriott Harbour Bay
- Price: BCC ($37‑61) vs Marriott ($100+)
- Location: Both are in central Batam; Marriott is closer to the ferry terminal (Harbour Bay).
- Breakfast: Marriott includes breakfast in many rates; BCC charges extra.
- Cleanliness: Marriott consistently scores higher; BCC has mixed reviews.
Another alternative is the HARRIS Hotel & Suites Nagoya, a 3‑star option popular with budget travellers, but it lacks the residence units that the BCC offers.
Our Pick
For most first‑time visitors and budget‑conscious business travelers, The BCC Hotel & Residence Batam is a solid choice. It offers a good balance of location, amenities (pool, residence units), and price. We recommend booking a Premier Suite or Residence unit for added comfort, and confirming breakfast terms at check‑in. For those who need guaranteed quality and convenience near the ferry, the Marriott Harbour Bay is the safer bet.
What International Travelers Should Know
- Currency: Indonesian Rupiah (IDR) is the local currency. Many hotels quote rates in SGD or USD; the BCC’s average of $45/night is about IDR 720,000 at current rates.
- Time zone: Batam is on Western Indonesia Time (WIB, UTC+7), same as Bangkok.
- Language: English is widely understood in hotels, but Bahasa Indonesia is the local language.
- Power: Standard 220V, C and F plug types – bring an adapter.
““Probably the best hotel in Batam.””
– June L (Tripadvisor reviewer), Guest reviewer
““Overall VERY POOR condition. Would not even consider to go if it is free.””
– Kelvin T (Tripadvisor reviewer), Guest reviewer
no.tripadvisor.com, tripadvisor.com, centarahotelsresorts.com, kayak.com, ar.tripadvisor.com
Frequently Asked Questions
What is the address of The BCC Hotel & Residence?
Jl. Bunga Mawar, Baloi Kusuma, Batam Island, 29432, Indonesia (Expedia).
What are the check-in and check-out times?
Check‑in starts at 14:00 (2 PM) and check‑out is at 12:00 noon (per property listing).
Does the hotel have an outdoor swimming pool?
Yes, the property features an outdoor swimming pool (Expedia).
What is the star rating of the BCC Hotel?
It is marketed as a 4‑star hotel (Agoda).
What is the average room rate per night?
Around $45 per night (Agoda).
What is the cheapest day to book this hotel?
Thursday, with average rates around S$38 (Kayak).
What is the phone number of the property?
0778‑421‑666 (as listed on property directories).
Is the hotel located in Lubuk Baja district?
Yes, it is in the Lubuk Baja commercial district of Batam.