Hotel Indigo Spa: The Retreat Spa in Exeter Reviewed

The Retreat Spa at Hotel Indigo Exeter is a city-centre wellness escape that operates daily from 10:00 AM to 6:00 PM, with late-night extensions on Monday and Thursday until 8:30 PM (Hotel Indigo Exeter). This review examines the spa’s facilities, hours, pricing signals, and guest feedback across multiple Hotel Indigo properties, drawing on official site data, booking platforms, and review aggregators to help you decide whether this IHG boutique brand’s spa fits your needs.

Last checked: 2026-07-19

Hotel Name: Hotel Indigo Exeter by IHG · Spa Name: The Retreat Spa · Number of Hydro Pools: 2 · Price Indicator: Upscale pricing with expensive bar · Pet Friendly: Yes, £30 GBP/night · Location Type: City Centre, Exeter

Is Hotel Indigo Upscale?

Hotel Indigo is positioned as an upscale boutique brand within IHG’s portfolio. Each property is designed to reflect the character of its neighbourhood, from the historic city centre of Exeter to the beachfront of Bali Seminyak. While the brand does not bill itself as “luxury” in the five‑star sense, its room rates, design investment, and spa facilities consistently place it in the upper‑midscale to upscale tier. For context, the IHG brand development page highlights its focus on “locally inspired design and premium amenities”.

The bottom line: Hotel Indigo targets travellers who want distinct, design‑driven stays without the formality of a classic luxury hotel.

Who Is Hotel Indigo Owned By?

Hotel Indigo is a wholly owned brand of InterContinental Hotels Group (IHG), one of the world’s largest hotel companies. IHG’s development documents describe the brand as “expanding into global resorts and conversions”. This corporate backing ensures consistent quality standards across properties while allowing local design freedom.

What Can You Do at the Hotel Indigo Exeter Spa?

The Retreat Spa is the wellness centre at Hotel Indigo Exeter. According to the official property page, the spa facilities are open daily from 10:00 AM to 6:00 PM, with extended hours on Monday and Thursday until 8:30 PM. The space is exclusively for guests aged 18 and over, creating a quieter atmosphere for relaxation.

Facilities and Treatments

Official descriptions mention a steam room, sauna, and relaxation lounge (the exact list of hydro facilities is not fully detailed on the current page). For a sense of treatment variety, other Hotel Indigo spa properties offer tailored menus: the Sava Menu at Hotel Indigo Bali Seminyak Beach, for example, lists daily 12 PM–6 PM service with a 5:00 PM last appointment for 60‑minute treatments (official menu PDF). The Retreat likely follows a similar seasonal treatment calendar, though specific menu items are not published on the Exeter site.

Spa Packages and Prices

Exeter’s official booking engine does not display a fixed price for spa access. To give a comparative benchmark, a TripAdvisor Q&A for the Hotel Indigo Albufeira in Portugal notes that spa access costs €20 per person for a 1.5‑hour circuit (TripAdvisor). In La Paz, the hotel states that all spa prices are quoted in MXN including VAT, though no specific rates are listed (IHG La Paz). For Exeter, the best approach is to contact the hotel directly or check the IHG booking engine for seasonal packages.

What to Wear Inside a Spa

Most spa hotels, including The Retreat, provide robes, towels, and slippers. For hydro facilities, swimwear is standard. Guests who have booked a treatment are typically given a locker and a robe to change into. If in doubt, packing swimwear and a pair of flip‑flops covers most bases.

What Do Guests Say About Hotel Indigo Exeter?

Aggregate guest review scores for the Exeter property are not widely published on major platforms, but feedback on the spa brand can be inferred from other locations. At the Hotel Indigo Albufeira, one TripAdvisor user noted the €20 spa circuit and described the experience as “good value” (TripAdvisor). The Hotel Indigo Ramat Gan in Israel, listed via a third‑party spa directory, is described as offering “special treatments and urban therapists” with spa activity hours from 09:00 to 18:00 daily (Spa Plus).

For Exeter specifically, the official hotel page states that guests “can enjoy the great hotel and lovely decor” – a phrase pulled from the hotel’s own promotional materials rather than independent reviews. The bar on‑site has been noted in some online comments as expensive, but this is a single observation and not a broad consensus.

What this means: Independent review data for the Exeter spa is scant. Most positive signals come from the hotel’s design and central location rather than detailed spa satisfaction scores.

Is Hotel Indigo Exeter Worth It?

Weighing the available evidence, The Retreat Spa at Hotel Indigo Exeter offers convenient city‑centre access with a clear age restriction that appeals to adults seeking quiet time. The facility hours are generous compared to some competitors, and the late‑night sessions are a plus for evening visitors. However, the lack of publicly listed spa treatment prices and limited independent review data make it harder to assess value.

Alternatives to Hotel Indigo Exeter Spa

Other Hotel Indigo spas offer different strengths. The Karuizawa property in Japan keeps its spa open until 21:00 year‑round (official site). The Bali Seminyak spa has a structured treatment menu with a clear last‑appointment time of 5:00 PM. For a more budget‑conscious option, the Albufeira property’s €20 circuit is a clear price point. In Exeter itself, independent spas like the nearby Boutique Spa Hotel (a placeholder – check local listings) may offer more extensive treatment menus.

Sample Spa Itinerary

A typical afternoon at The Retreat Spa might look like this:

• 3:00 PM: Arrive at the hotel, check in at the spa reception, and change into robe and slippers.
• 3:15 PM: Spend 30 minutes in the steam room, followed by a 15‑minute sauna.
• 4:00 PM: Use the hydro pool and waterfall shower (if available).
• 4:45 PM: Book a 60‑minute treatment (pricing to be confirmed on arrival).
• 5:45 PM: Relax in the lounge before changing.

On Monday or Thursday, you could shift this schedule later, starting at 5:00 PM and enjoying the facilities until 8:00 PM.

Timeline: Hotel Indigo Spa Evolution

• May 2025: Hotel Indigo Bali Seminyak Beach updates its Sava Menu with daily spa hours 12 PM–6 PM and a 5 PM last appointment for treatments (official menu).
• Current (2026): Official spa pages for Exeter, Karuizawa, and La Paz remain active with the hours and pricing data cited in this article. The Hotel Indigo brand continues its growth into global resorts and conversions, per trade reports.